1. Introduction
Welcome to Skydell Medical LLC ("Skydell Medical," "we," "us," or "our"). We are committed to protecting the privacy and security of personal information collected through our website and related services.
Our platform is exclusively for verified healthcare professionals including physicians (MD, DO), nurse practitioners (NP), and licensed specialists.
2. Information We Collect
2.1 Professional Verification Information
- NPI number
- Full name and professional title
- Medical license number and state
- Practice name and specialty
- Professional certifications
2.2 Account & Contact Information
- Email address
- Phone number
- Mailing address
- Username and password
2.3 Transaction Information
- Billing and shipping addresses
- Payment details (securely processed)
- Order history
2.4 Clinical & Educational Information
- Forum discussions
- Case submissions
- Webinar participation
- Training records
2.5 Technical Information
- IP address
- Browser and device data
- Usage patterns
- Cookies
3. How We Use Your Information
- Verify professional credentials
- Provide platform services
- Process transactions
- Ensure regulatory compliance
- Improve user experience
- Protect against fraud
4. Information Sharing and Disclosure
4.1 Service Providers
We share information with trusted third parties such as payment processors, hosting providers, and logistics partners.
4.2 Laboratory Partners
Order-related information may be shared with FDA-registered laboratories for fulfillment and COA documentation.
4.3 Medical Advisory Team
Clinical information may be shared with licensed advisors for professional guidance.
4.4 Legal Compliance
We may disclose information when required by law or to protect our legal rights.
4.5 Business Transfers
Information may be transferred in case of merger or acquisition.
4.6 Aggregated Data
We may share de-identified data for research or educational purposes.
5. Data Security
- SSL encryption
- Access controls
- Secure hosting
- Regular security audits
6. Data Retention
- Account data retained while active
- Transaction records kept for legal compliance
- Technical logs retained 12–24 months
7. Your Privacy Rights
- Access and portability
- Correction
- Deletion
- Restriction or objection
- Opt-out of marketing
Email: info@skydellmedical.com
8. Cookies and Tracking Technologies
We use essential, functional, analytics, and marketing cookies to enhance platform performance.
9. Third-Party Links
Our Website may contain links to third-party services. We are not responsible for their privacy practices.
10. Children's Privacy
Our platform is intended for licensed professionals and not individuals under 18.
11. International Data Transfers
Information may be transferred to and processed in the United States.
12. State-Specific Privacy Rights
Residents of California, Nevada, Virginia, Colorado, Connecticut, and Utah may have additional rights.
13. HIPAA Notice
This platform does not collect Protected Health Information (PHI).
14. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Website constitutes acceptance.
15. Contact Information
Skydell Medical LLC
1691 Michigan Ave, Suite 360
Miami Beach, FL 33139
Phone: +1 888-415-2175
Email: info@skydellmedical.com
16. Consent and Acknowledgment
By accessing and using this platform, you acknowledge that you have read and agree to this Privacy Policy.
Document Version: 1.0
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